shipping & returns
Lash Supplies, Wax Supplies, Image Skincare will be processed and ship within 1-2 business days. Any organic/ made by hand products take 3-7 business days to make. Please understand all hand made products are made by one person.
To cancel your order you must contact me IMMEDIATELY. You will not be able to cancel your order once it's been shipped. We are not responsible for any lost packages due to an incorrect address on your order. You will have to contact USPS with tracking information and request hold packages.
Due to Covid-19 packages may take a little longer to process shipments.
return & exchange policy
We have a limited return policy as we are unable to restock returned used goods and have to absorb the cost. If you would like to return a product, please review our policy in full and then reach out to us by email to discuss the reason you wish to return your product.
We are unable to do returns on any used/opened products.
All Kits are non-refundable
GIFT CARDS ARE NON-REFUNDABLE AND NON-RETURNABLE ITEMS